Even if you follow all the practices laid out in Holding People Accountable (Part 1), you may still find team members failing to deliver as promised. Don’t be surprised. Most of the time team members intend to deliver or act upon a healthy agreement, but poor...
You’ve heard the talk in the hallways. “He’s not holding so and so accountable.” “They never deliver on time.” “If I were the project manager I’d sure hold them accountable.” Or, how about, “If they worked directly for me I could hold them accountable.” “That’s the...
